Beyond References: My Unconventional Approach to Hiring and the Art of Informed Decision-Making

When it comes to hiring, I have a somewhat unconventional approach. Rather than relying on references provided by applicants, which are often biased and only showcase their positive qualities, I prefer to contact their past supervisors directly. This method can be unpredictable, as some supervisors may provide honest feedback while others may be reluctant to…

Beyond the Job: The Importance of Personal Happiness for Municipal Managers

As municipal managers, we often prioritize the well-being of our communities and employees over our own. However, I’d like to pose a crucial question: are you genuinely happy? Not just in your role, but in your home, your relationships, and your future? The attitude of a chief executive in government can have a profound impact…

The Echo Chamber Trap: Why Great Leaders Listen to Dissent

One of the toughest lessons I’ve learned in leadership is the importance of surrounding yourself with the right people. As a C-level professional, I’ve come to deeply value colleagues who aren’t “yes-men”—those who are willing to challenge me, offer different perspectives, and speak candidly, even when it’s uncomfortable. Creating an echo chamber where everyone simply…